Many SME businesses reach a point where technology becomes critical to growth, and managing it effectively can become overwhelming. Leadership teams often face confusing vendor proposals, escalating IT costs, and projects that stall or fail. Without experienced IT leadership in-house, businesses risk making costly mistakes, missing opportunities, or exposing themselves to security and compliance issues.
That’s where we come in. Acting as your Virtual IT Director (sometimes called a Virtual CTO or Fractional CTO), we remove the guesswork and bridge the gap between business strategy and technology. We discuss technology in plain business language, ensure investments actually deliver results, and reduce the risks that come with poorly managed systems or providers. Whether it’s navigating complex change, scaling IT to support growth, or addressing weaknesses before they become problems, we give you senior-level guidance without the burden of a full-time employee.
We provide leadership and advice to help you make the right technology decisions that ensures your business gets the most from its IT. We use plain English, not technical jargon.
Technology is critical to business growth. Using the right technologies, and working with the right IT partners for your business is just as important. We help you transform technology into a business enabler.
Adopting new technology quickly and effectively can be a challenge. We help you manage change and adoption, from defining what good looks like to coordinating internal teams and third parties.
Evaluating IT risk and ensuring it is managed effectively isn't always easy. Our IT review and due-diligence service helps you understand where IT is helping or holding your business back.
Our Virtual IT Director is flexible and on-demand. We work with you to help make informed technology decisions, giving you what you need, when you need it.
The result? Leadership teams can make a lasting business impact by making informed technology decisions with confidence. This leads to smoother operations and better-equipped businesses to grow, adapt, and thrive.
The Virtual IT Director role (Virtual CTO or Fractional CTO) is like having a trusted IT partner by your side, and someone who can provide objective expert IT advice. It’s designed for businesses that want to get more from their technology: maybe you’re planning changes, want better results from your IT provider, or need advice & guidance that your current team can’t provide. Unlike hiring a full-time IT Director, this gives you senior-level expert information technology advice only when you need it.
In this role, we act as your strategic IT advisor. We make sure technology conversations are in plain business language, not jargon. At M Technology Consultants, we work alongside your IT provider, telecoms, and software vendors to set the right direction, oversee delivery, and manage change, so you get technology that works for your business, not against it.
We tailor our support around each client’s specific needs, rather than taking a one-size-fits-all approach. The services we offer fit into four main areas:
We undertake detailed and independent assessments of your technology, service providers and business software. As part of the process we identify key risks, areas that could improve productivity, or longer-term goals which will provide you with opportunities to get more from your technology.
We work with senior leadership teams to understand your business needs and translate them into practical solutions. We ensure that your IT providers are supporting your goals, whether you’re searching for an IT support provider, telephony provider, or business software.
Businesses often need to implement new systems, services, and software. Whether you’re transitioning to the Cloud or changing your IT support provider, successful projects require management. We offer a comprehensive project management and delivery service to help you adopt new technology and while maximising the benefit to your business.
Many of our projects transform into ongoing engagements, where we lead your technology function, translate the needs of your business into practical solutions, engage with suppliers and providers, develop strategic plans, and ensure that your plans are successfully delivered.
With a background as Technical Director, CTO, and Managing Director for several IT Managed Service Providers, we have supported businesses across a wide range of industries. That experience includes delivering strategic information technology advice at board level, improving the way organisations use technology, leading IT teams, and managing suppliers and vendors to achieve better outcomes. At M Technology Consultants, this expertise is applied directly to organisations, giving growing businesses access to senior-level IT leadership without the need for a full-time IT Director.
"Having known and worked with Matt Faulkner for over 20 years, I can say with complete confidence that he is one of the most technically astute professionals in his field. What sets Matt apart is his rare ability to translate complex technical concepts into clear, practical insights that clients can easily grasp."
"Matt provided outstanding IT consultancy for our organisation, always professional, highly responsive, and able to make complex technical issues clear for non-technical teams. His quick resolution of an urgent connectivity problem saved us from a major disruption."
Matt consistently brought a calm, solutions-focused mindset to every challenge, whether it was managing complex client relationships, delivering projects under pressure, or supporting the team. He has a deep understanding of the technical and commercial dynamics of the MSP world, but what really stands out is his integrity, collaborative approach, and ability to get things done without the drama.
"Matt and his team provided outsourced strategic and tactical IT support across our business. He is definitely a subject matter expert that has the ability to understand his partners business challenges and recommend solutions."
"Matt was always an exceptionally calm and level headed leader, regardless of the situation. An excellent communicator with a fair and consistent approach, Matt was a pleasure to work with. "
"A pleasure to work with and someone who immediately instils confidence with those he is working alongside. Calm, methodical, experienced and knowledgeable."
"Matt’s enthusiasm for his job was second to none. He is a great problem solver and no problem is too big or too small for him. I’d happily work for Matt again as he was always able to teach me something. "
"Matt was an absolute pleasure to work with. He maintained a calm and professional demeanour, even when faced with complex challenges or tight deadlines. His communication skills were excellent, allowing him to articulate technical concepts in a way that was accessible to both IT professionals and non-technical stakeholders alike"
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We’re here to help you get more from your technology. Whether you want to discuss a specific challenge, explore how our services could support your business, or simply ask a question, we’d be happy to hear from you.
Get in touch and let’s start a conversation about how technology can work better for your business.
I’d love to meet with you and help you get the most from your technology. Let's start the conversation.
You can book a meeting with me via Microsoft Bookings.
